FAQs

Find answers to your questions about our Group Umrah Packages.

What is included?

Our Group Umrah Packages include roundtrip flight tickets, hotel accommodations, guided tours led by students of knowledge, Ziyarah visits in Madinah and Makkah, daily breakfast (suhoor during Ramadan), the Bani Adam Care Package, a private villa evening, lectures and reminders, Ihram garments, an Umrah seminar, travel formalities support, ground transportation throughout the trip, and a Haramain High-Speed Train journey between Madinah and Makkah.

What’s not included?

 At Bani Adam Tours, we provide flexibility to enhance your journey.

Tailored Add-Ons
Activities like horseback riding, go-karting, and archery are available at an additional cost, with transportation to the activity locations included in your package.

Meals
While breakfast/suhoor and selected meals are covered, some meal times are left open for you to explore the culinary variety of Makkah and Madinah.

Customize your Umrah experience while we take care of the rest.

Can I book a land package if I want everything except the flights?

Yes, you can. Just choose the International Package when booking — it includes everything except the flights.

Please note: airport transfers aren’t included unless you arrive at the same time as the main group. If not, we can arrange a pickup for you at an additional cost.

How does it work?

At Bani Adam Tours, we’re reinventing hassle-free Umrah travel. Whether you’re a solo traveller, a family, or coming with friends, rest assured that every detail has been carefully planned to provide you with a smooth and meaningful experience.

Booking with us means you're choosing a stress-free journey where all the typical travel headaches are taken care of. From essential accommodations to transport and reservations, we handle it all for you.

Our expert Trip Managers are there to support you throughout your journey, ensuring everything runs seamlessly while you focus on what matters most: your Ibadah.

Additionally, you can enhance your trip with various add-ons and personalized options, giving you more flexibility to make the most of your free time.

How much is a deposit?

For most of our trips, the deposit is 7,999 ZAR. The exact amount may vary slightly depending on the trip and package.

Are travel formalities included?

Yes. Support with the standard travel formalities for your journey is included in your package.

Requirements vary depending on nationality and residency status. Some travelers may require an alternative process with an additional third-party fee, which we will confirm before you complete your booking so there are no surprises.

Unsure what applies to you? Message us on WhatsApp at +27 83 406 9681‬ and our team will confirm your situation.

Do your packages begin in Madinah or Makkah?

All our group packages start in Madinah. Beginning in Madinah allows you to spiritually and mentally prepare before performing Umrah. You’ll also attend our in-person Umrah seminar there, so you can feel confident and ready to perform your Umrah correctly and without mistakes.

What’s the itinerary like?

Our itineraries are carefully designed to combine worship, learning, and engaging activities for everyone. Here’s what you can expect:

Visits to Historical Landmarks: Discover key sites such as Mount Uhud, Jabal Noor, Masjid Quba, Masjid Qiblatain, and more, with insightful reminders at each stop to deepen your connection to Islamic history.

Special Villa Evening: Share a memorable private dinner at a villa, with separate sections for brothers and sisters, and enjoy amenities like a swimming pool, football, and other activities.

Adventurous Activities: Enjoy experiences like horse riding, go-karting, and archery. Transportation to these locations is provided, with dedicated arrangements for brothers and sisters.

Enriching Learning Opportunities: Take advantage of sessions with students of knowledge who offer inspiring lessons to encourage your growth and understanding of Islam.

Exclusive Programs for Brothers and Sisters: Participate in tailored activities and gatherings designed for brothers and sisters individually, ensuring everyone has meaningful experiences.

Personal Time: Take moments to shop, explore, or relax at your own pace.

This itinerary balances worship, education, and enjoyment, offering a fulfilling journey for all participants.

What Hotels will you stay in?

We ensure our guests stay in the finest 5-star hotels. Pullman Zamzam Madinah, Hilton Convention Hotel Makkah and Jabal Omar Marriott Makkah are among our preferred choices. However, we may occasionally select other hotels of equal or superior quality, all conveniently located within a short walking distance of the Haramain. The selected hotels for each trip are clearly displayed in the package details.

Can I extend my trip or stay extra days?

Yes, you can add pre- or post-trip accommodation in Makkah or Madinah, or even customize an extended itinerary to suit your needs. Simply let us know after your booking, and we’ll take care of the arrangements. Please note that these options come at an additional cost.

Can I join as a solo traveler or with friends?

Yes, you can join as a solo traveller (brothers only), with friends, as a couple, or with family. Our group trips offer a welcoming environment for everyone, allowing you to connect and share the experience as brothers and sisters in Islam.

Sisters must be accompanied by a mahram. For those seeking a more personalized experience, we also offer private packages for families or individuals...

What is your cancellation policy?

If you need to cancel your booking, the following cancellation policy applies:

More than 60 days before the trip:
Your deposit can be rolled over to a future trip or used for another Bani Adam service, with no expiration date.

59–35 days before the trip:

You are eligible for a 50% refund of the total amount, excluding the deposit.

34–15 days before the trip:
You can receive a 25% refund of the total amount, excluding the deposit.

14 days or less before departure:
No refund will be provided.

However, at any stage, if you are able to find a replacement traveler to take your spot, you will receive a full refund, including your deposit.

For packages that include flights, any cancellation or changes related to the flight ticket after it has been issued or confirmed will depend on the policy of the airline booked. Airline ticket rules, including refund eligibility and fees, are subject to the specific terms set by the carrier.

Please let us know as soon as possible if you need to make changes, and we will do our best to assist you.

Can I book online?

Yes, booking with Bani Adam Tours is quick and easy. Simply select your preferred package right here on our website, or contact our team through WhatsApp for assistance at the numbers below:

+27 83 406 9681

Your Umrah journey is just a few clicks away!

How do we travel from Madinah to Makkah?

We travel on the Haramain High-Speed Train, the fastest and most comfortable way to get between the two cities. It’s a smooth journey that lets you relax and enjoy the ride with your group, arriving in Makkah in just a few hours — no traffic, no hassle.

Your next Umrah starts here ✈︎

5-Star September Umrah Package

Date:
15th - 25th Sept 2026

Enjoy spring weather in Madinah & Makkah, where you can pray with fewer crowds and spend your days in peace.

Last Few Rooms!

From
R 30,990

5-Star October Umrah Package

Date:
13th - 23rd Oct 2026

Enjoy the cool October mornings, where you can pray in comfort, stay longer in the Haram and focus on your worship.

Early Bird

From
R 32,590

5-Star November Umrah Package

Date:
20th - 30th Nov 2026

Enjoy November as the school year winds down, where you can travel easily and pray in the cooler weather of Madinah & Makkah.

Early Bird

From
R 34,790

5-Star Early December Umrah Package

Date:
09 Dec - 23 Dec 2026

Enjoy the long summer holidays, where you can spend fourteen days praying, resting and settling into the Haram without rushing, on our Early December Umrah trip.

Early Bird

From
R 34,890

5-Star Late December Umrah Package

Date:
22nd Dec 2026 - 1st Jan 2027

Enjoy the summer holidays while everything closes down, where you can spend ten quiet days praying in Makkah and Madinah, on our Late December Umrah trip.

Filling Fast!

From
R 40,990

5-Star January Umrah Package

Date:
12th - 22nd Jan 2027

Enjoy January as the new school year starts, where you can settle your heart and build good habits well before Ramadan, on our January Umrah trip.

Early Bird!

From
R 33,990

5-Star Ramadan Umrah Package

Date:
13th - 23rd Feb 2027

Enjoy the calmer start of Ramadan, where you can fast, pray and earn the reward of Hajj before the busiest nights, on our Ramadan Umrah trip.

Early Bird!

From
R 39,990

5-Star March Umrah Package

Date:
20th - 30th March 2027

Enjoy March once the Ramadan crowds have gone, where you can pray in mild weather with real space and quiet again, before the Hajj season.

Early Bird

From
R 32,590
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